No lock-in contracts.
Owns the post-sale client relationship, drives product adoption, reduces churn, and ensures clients achieve their goals.
Supports senior CSMs by handling day-to-day client queries, onboarding tasks, and account health monitoring.
Manages ongoing client accounts, identifies upsell opportunities, and acts as the primary point of contact for key clients.
Guides new clients through the setup process, ensuring fast time-to-value and a smooth transition from sales to service.
Tracks client health scores, usage data, and renewal risks to provide actionable insights that improve retention rates.
Manages contract renewals, negotiates retention deals, and identifies at-risk accounts before churn occurs.
Delivers product training and educational content to help clients maximise value and reduce dependency on support teams.
Dedicates full attention to high-value enterprise clients, providing white-glove service and proactive relationship management.
SlipLess wanted to scale digital lead generation, but was struggling with wasted ad spend, poor SEO, and inconsistent inbound leads.
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Developed LinkedIn outreach from zero, scaled content output 2x, and pushed the founder's Social Selling Index into the top 2% of their industry
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Helped WesKleen built entire Meta Ads and email marketing infrastructure from scratch, launching two new revenue channels that
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"I am confident this is the road forward for us, saving on staff costs in Australia and working with a professional that is very experienced. I would recommend HireGummy to anyone looking at sourcing staff overseas with the comfort of knowing you are dealing with an Aussie located in Australia. Anyone is welcome to contact me to confirm all the above."
"HireGummy has been a great resource for me and my business. Their flexibility and professional services have genuinely helped my company grow."
"We hired a Marketing Specialist and are so happy we did! We were surprised at the level of experience and professionalism all the candidates had and we definitely got the right fit for our business. I wish we knew about HireGummy 2 years ago, would have saved us a lot of stress and time trying to find our way."
"WesKleen highly recommend HireGummy as they made the process from start to finish very easy. The shortlisted 3 candidates were all very related to the position with vast skills, experiences coupled with qualifications. The hire process saved my time in choosing the right candidate."
Built for Founders focused on growth and measurable results.
For Volume & Short-Term Gigs, not long-term company success.
Tell us exactly what you need. We build a custom scorecard for your perfect hire.
We filter thousands of candidates to present you with the 3 absolute best fits.
Onboard your new team member with our managed support and training systems.
Everything you need to know about hiring remote Client Success Managers with HireGummy.
Join hundreds of founders who have scaled their businesses with elite global talent and a remote staffing agency. Book your free strategy call today.
