HireGummy | Build Your Remote Team for 70% Less
Hire Talent
Premium Remote Staffing | Sydney Based

Hire your Remote Customer Support & Admin at 70% Lower Cost

Meet your next Admin or CS professional in days, not weeks. Pre-vetted and ready to go from Day 1.

verified Free to interview
groups 95% retention
schedule Ready in 7 days
Video testimonial - Marketing Lead

Gabrielle Browne

Dynamic Unicorns ↗

Hired: Marketing Lead

Video testimonial - CS Manager

Dan Procter

Never Guess ↗

Hired: UI/UX Designer

Video testimonial - Ops Specialist

Michael Palas

SlipLess Services ↗

Hired: Marketing Lead

Video testimonial - Marketing Specialist

Naomi Skye

LevelUp ↗

Hired: Marketing Specialist

Try Risk-Free Hiring

No lock-in contracts.

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$0k+
savings Saved Per Hire
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verified Top Rated

Trusted by 250+ Businesses Across Australia, US, and UK

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Our Expertise

Hire Any Remote CS or Admin Role

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Executive Assistant

Manages schedules, prioritises tasks so leaders stay focused on growth.

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Virtual Assistant

Provides flexible support across admin, scheduling, and daily business tasks.

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Ops Assistant

Keeps operations organized, documented, and running without bottlenecks.

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Admin Assistant

Supports data entry, documentation, and office tasks to maintain efficiency.

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Client Success Manager

Builds relationships, ensures adoption, and drives long-term customer loyalty.

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Technical Support Manager

Oversees support teams to resolve customer issues quickly and effectively.

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CRM Specialist

Manages and optimises CRM data so your sales team can focus on growth.

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Data Entry Specialist

Accurately processes and maintains records to keep your data reliable.

SUCCESS STORIES

Real Results for Real Founders

SlipLess Services Logo CASE STUDY

SlipLess Services: 3x More Qualified Leads in 90 Days

Hired Role: Remote Marketing Specialist

CHALLENGE:

SlipLess wanted to scale digital lead generation, but was struggling with wasted ad spend, poor SEO, and inconsistent inbound leads.

40%
Ads Waste Reduction
3x
Increase in Leads
↑
Brand Visibility

"SlipLess Services is going digital, Thanks to HireGummy!"

— Michael Palas

SlipLess Services Success
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Watch Story

2:14 mins

David Chen
Michael Chidiac
CEO, Naplax Relief Cap

"I am confident this is the road forward for us, saving on staff costs in Australia and working with a professional that is very experienced. I would recommend HireGummy to anyone looking at sourcing staff overseas with the comfort of knowing you are dealing with an Aussie located in Australia. Anyone is welcome to contact me to confirm all the above."

Sarah Jenkins
Alexander Lee
Owner, ABC Engineering LLC

"HireGummy has been a great resource for me and my business. Their flexibility and professional services have genuinely helped my company grow."

Sarah Jenkins
Hutika S Bourke
CS Director, Brisbane Pressure Wash

"We hired a Marketing Specialist and are so happy we did! We were surprised at the level of experience and professionalism all the candidates had and we definitely got the right fit for our business. I wish we knew about HireGummy 2 years ago, would have saved us a lot of stress and time trying to find our way."

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Rated 5/5 on Google Reviews
Read All Our Reviews open_in_new

Meet Our Remote Professionals

Muhammad Sami — Remote Growth Marketing Specialist placed by HireGummy
Janita Shahwar Khan — Remote Marketing Specialist placed by HireGummy
Abeer Ahmed — Remote Finance Support Officer placed by HireGummy
Momna Shahzad — Remote E-Commerce Specialist placed by HireGummy
Kamran Zulfiqar — Remote E-Commerce Specialist placed by HireGummy
Huzaifa Khalid — Remote Marketing Manager placed by HireGummy
M. Zeeshan — Remote E-Commerce Specialist placed by HireGummy
Sajeer Imran — Remote Growth Marketing Specialist placed by HireGummy
Sawaira Sikandar — Remote Marketing Specialist placed by HireGummy
Rana Qutab — Remote GHL Expert placed by HireGummy

Hiring with HireGummy

Built for Founders focused on growth and measurable results.

  • check_circleTop 3% Pre-Vetted Marketing Professionals
  • check_circleProof of Skill Before Hiring
  • check_circleSave Up to 70% on Hiring
  • check_circleHire in Just 7–10 Days
  • check_circleRetention-First Matching Approach (98% Rate)
  • check_circleTransparent, $0 Upfront Pricing
  • check_circleGlobal Talent, Local Alignment
  • check_circleFull-Funnel Marketing Expertise
  • check_circlePerformance & ROI Tracking Support
  • check_circleFree Replacement, No Time Limits
  • check_circleEnd-to-End Hiring Management

Traditional Recruiters & Freelancers

For Volume & Short-Term Gigs, not long-term company success.

  • cancelUnverified Candidates, Unstructured Vetting
  • cancelResume-Based Hiring Decisions
  • cancelSlow 4–8 Week Timelines
  • cancelHigh Drop-Off and Turnover Rates
  • cancel20-30% Commissions
  • cancelLimited Role Alignment or Support
  • cancelSingle-Skill Execution Focus
  • cancelNo Replacement Policy
  • cancelNo Post-Hire Accountability
  • cancelInconsistent Quality and Results
  • cancelHidden Costs and Hourly Rates

Three Steps to Your Dream Team

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Define Your Goals Mascot

Define Your Goals

Tell us exactly what you need. We build a custom scorecard for your perfect hire.

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Meet the Top 3% Mascot

Meet the Top 3%

We filter thousands of candidates to present you with the 3 absolute best fits.

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Hire in 2 Weeks Mascot

Hire in 2 Weeks

Onboard your new team member with our managed support and training systems.

HAVE QUESTIONS?

Commonly Asked

Everything you need to know about building your remote team with HireGummy.

How much does it cost to hire a remote customer support or admin specialist? expand_more
HireGummy charges a small one-time hiring fee upfront, followed by a simple monthly retainer with no lock-in contracts during probation. After probation, the only commitment is a 1-month notice period.

Most Australian clients save up to 70% compared to hiring locally for an equivalent customer support, admin, or executive assistant role. All specialists have 5+ years of domain experience and are sourced from Pakistan.
What kind of CS & admin roles can I hire through HireGummy? expand_more
HireGummy places specialists across Executive Assistant, Virtual Assistant, Operations Assistant, Admin Assistant, Client Success Manager, Technical Support Manager, CRM Specialist, and Data Entry roles.

Each specialist has 5+ years of relevant experience in their specific function, not general admin experience spread thin across unrelated tasks.
Can a remote customer support specialist provide coverage outside Australian business hours? expand_more
Yes. HireGummy can match you with a specialist whose schedule covers extended hours, including early morning or evening coverage, depending on your customer base and support needs.

Most clients run specialists on a schedule aligned to Australian business hours by default, with adjusted shifts available for businesses needing broader coverage.
What tools and software do HireGummy's customer support specialists use? expand_more
HireGummy's specialists are experienced across common support and admin platforms including Zendesk, Intercom, Freshdesk, HubSpot, Salesforce, Google Workspace, and Microsoft Office.

During your scoping call, HireGummy confirms which tools your business uses and matches you with a specialist who already has hands-on experience in your specific stack.
How is a HireGummy customer support specialist different from a generic VA service? expand_more
A generic virtual assistant typically handles a broad mix of tasks across multiple clients with limited depth in any one area. A HireGummy specialist has 5+ years of focused experience in customer support, operations, or admin, and works exclusively for your business.

You also get ongoing support that a VA marketplace doesn't provide, including a dedicated Success Manager, daily reporting, and a free replacement guarantee if the fit isn't right.
How quickly can I hire a customer support or admin specialist through HireGummy? expand_more
Most clients hire within 7 to 10 business days. HireGummy scopes your role and requirements in a 15-minute call, shortlists the top 3 to 4 candidates from a pool of 50+ vetted applicants, and you interview and hire.

You spend roughly 2 hours total on the process. HireGummy handles contracts, payroll setup, equipment, and onboarding.
What happens if the customer support specialist isn't the right fit? expand_more
HireGummy offers a Free Replacement Guarantee at zero additional cost. If your specialist isn't performing or isn't the right fit, HireGummy sources and replaces them without charge.

Retention rate across all roles is 98%, so replacements are rare. When needed, HireGummy moves quickly so you're never left without coverage.
Can HireGummy help with both Australian and US customer support needs? expand_more
Yes. HireGummy places customer support and admin specialists exclusively for businesses in Australia and the US. The hiring process, vetting standards, and ongoing support model are identical regardless of which market you're in.

Ready to Start Remote Hiring?

Join hundreds of founders who have scaled their businesses with elite global talent and a remote staffing agency. Book your free strategy call today.

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