Premium Remote Staffing WITHIN 10 DAYS

Premium, AI Trained Talent for 70% Lower Cost

AI-trained support specialists who answer customers fast and keep them coming back, fully managed by HireGummy.

Gabrielle Browne

Dynamic Unicorns ↗

Hired: Marketing Lead

Dan Procter

Never Guess ↗

Hired: UI/UX Designer

Michael Palas

SlipLess Services ↗

Hired: Marketing Lead

Video testimonial - Marketing Specialist

Naomi Skye

LevelUp ↗

Hired: Marketing Specialist

person_add Roles Filled

handshake Retention Rate

$0k+

savings Saved Per Hire

verified Top Rated

Trusted by 250+ Businesses Across Australia, US, and UK

WHAT YOU GET

What Your Customer Support Team Takes Off Your Plate

bolt

Faster Response Times

Tickets, chats and emails answered quickly, every business day.

sentiment_satisfied

Happier Customers

Friendly, on-brand support that turns issues into loyalty.

inbox

Clean Support Queues

Backlogs cleared and every ticket tagged, tracked and closed.

insights

Useful Feedback Loops

Common issues reported back so your product keeps improving.

TOOLS

Fluent in the Tools You Already Use

AI-trained support specialists who plug into your stack from day one. No retraining needed.

support_agentZendesk

forumIntercom

chatFreshdesk

hubHubSpot

boltGoHighLevel

storefrontShopify

callAircall

mailGmail

tagSlack

cloudSalesforce

Customer Support Roles You Can Hire

Start with one specialist or build the whole team.

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Customer Support

Tickets, live chat, email and phone support.

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Client Success Manager

Onboarding, renewals and account health checks.

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assignment_ind

Virtual Assistant

Order follow-ups, scheduling and customer admin.

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description

Administration Specialist

Data entry, CRM updates and support reporting.

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Client Success Stories

Hired: Marketing Specialist

3x More Qualified Leads

40%

SAVED COST

ORGANIC

SlipLess wanted to scale digital lead generation, but was struggling with wasted ad spend, poor SEO, and inconsistent inbound leads.

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Hired: Virtual Assistant

Not One, 3 Specialists Hired

SSI SCORE

7 Days

To Hire

Developed LinkedIn outreach from zero, scaled content output 2x, and pushed the founder's Social Selling Index into the top 2% of their industry

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Hired: E-com Marketing Specialist

From $0 to $21,700 Revenue

91,900

ACCOUNTS

4.5x

ROAS

Helped WesKleen built entire Meta Ads and email marketing infrastructure from scratch, launching two new revenue channels that

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Hired: GHL expert

40% Lead Conversion

BOOSTED

$25K

INCREASED

Rebuilt entire CRM from scratch, automating lead capture, nurture sequences, and booking flows that increased pipeline conversions by under 90 days.

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The GummyPros

Our elite network of pre-vetted remote professionals helping founders to scale.

Alyna Ehsan

Marketing Specialist

Bilal Bhutto

Estimator & Project Coordinator

Momna Shahzad

E-Commerce Specialist

Saad Bashir

Digital Marketing Specialist

Zoha Farrukh

Digital Marketing Specialist

Zainab Nasir

Digital Marketing Specialist

Rana Qutab Ali

GHL Expert

Sawaira Sikandar

Marketing Specialist

Muhammad Sami

Marketing Specialist

Sajeer Imran

Marketing Specialist

Asad Mohammadi

Marketing Specialist

Aamna Moin

Virtual Assistant

Ali Hyder

GHL Expert

Hajra Faisal

Business Development Manager

Anas Khalid

GHL Expert

Tayyab Iqbal

Growth Marketing Specialist

HAVE QUESTIONS?

Commonly Asked

Everything you need to know about building a remote customer support team with HireGummy.

How much does it cost to build a remote support team? expand_more

There’s a one-time hiring fee, then a single monthly retainer. There are no lock-in contracts during probation, and after that the only commitment is a 1-month notice period. Most businesses save up to 70% compared to hiring locally.

Can they cover phone, chat and email? expand_more

Yes. Support specialists handle tickets, live chat, email and phone, following your scripts, tone and escalation rules.

Can they support customers during our business hours? expand_more

Yes. Your hire works your business hours, and extended or split-shift coverage is available if you need it.

Which support tools do they know? expand_more

They’re experienced with tools like Zendesk, Intercom, Freshdesk, HubSpot and Gorgias. We match you with someone who already knows your setup.

How do you measure support quality? expand_more

You set the KPIs, such as response time, resolution rate and customer satisfaction. Your hire submits end-of-day reports and your Success Manager reviews performance regularly.

How quickly can I hire? expand_more

Most clients meet their shortlist and hire within 7–10 days.

Do I get to interview candidates? expand_more

Yes – interviews are free. We shortlist your 3 top candidates, and each completes a practical task before you decide.

What happens if a hire isn’t the right fit? expand_more

We replace them at no extra cost with our Free Replacement Guarantee. With a 95% retention rate, replacements are rare.

Ready to Start Remote Hiring?

Join hundreds of founders who have scaled their businesses with elite global talent and a remote staffing agency. Book your free strategy call today.